Business Manager

The Business Manager is responsible for supporting all departments within the store.  This includes: sales, marketing, service and rental.  Must be well versed in all aspects of the business and be able to serve as primary back-up for all departments as required.    

Assist the Sales and Service teams as needed with required documentation.

Prepare Vehicle Delivery paperwork including state DMV required documentation for titling and registration purposes.

Take all vehicle photos and uploading to SalesForce.

Inventory tracking on all new and used vehicles.

Helps follow up on customer service ROs including payment and WIP.

Assist General Manager in with dealership forecasting and budgeting.

Manage the title process and report title status in MobilityForce.

Processes vehicle and warranty registrations.

Answers BDC leads as they come in and distributes to sales team as necessary. Providing back up to sales if none are available.

Must be accessible for BDC Sales calls / appointments on nights and weekends as needed.

Submit for manufacturer incentives and rebates for sales team.

Obtain finance paperwork and complete RSA and ESC contracts as appropriate.

Manage Accounts Receivable responsibilities including daily deposits for all departments, account reconciliation, collection calls as needed, and required paperwork submittals to state and federal accounts for payment.

Handle monthly petty cash reconciliation, credit card statements, gas log statements, expense reports, and check requests as needed.

Manage and maintain all relationships with vendors, customers, and suppliers.

Must be willing to travel to and represent the company at tradeshows, store openings and vendor trainings as needed (will include weekends).

Manage the vehicle rental department, schedule rentals, train rental clients on the use of the adaptive equipment, prepare contracts, invoice, prepare and file all related paperwork on a monthly basis.

Working knowledge of all products and services provided by the company to our customers.

Ability to answer customer questions on both vans and mobility equipment in the absence of the General Manager / Certified Sales Consultant.

Adhere to all company policies and procedures, OSHA and other safety regulations, and all state mandated regulations.

High school diploma or GED required. Bachelor’s degree preferred

5 years of office management experience

Must be able to work independently and have strong ability to multitask

Excellent organizational and leadership skills

Solid verbal, written, and interpersonal communication skills are required.

Experience working independently with minimal supervision is required.