Buy Direct Sales Manager
Richfield, Ohio
Remote
Job ID: 3187
Date posted: 10/14/2026
Category: Management
Salary Range: $70,000-$80,000 Per Year
Position Summary: The Buy Direct Sales Manager is responsible for leading and executing all aspects of the Buy Direct sales operation and achieving departmental and individual sales goals. This role combines hands-on customer engagement with team leadership, overseeing online sales activities, lead management, customer satisfaction, sales performance, and market development.
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Essential Job Functions and Duties:
- Oversee all aspects of the Buy Direct sales department
- Consumer sales and commercial sales
- Support overall company initiatives
- Identify market opportunities and leverage corporate support to drive business through local marketing.
- Partner with the Human Resources Department to hire and retain qualified candidates in support of department’s staffing plans.
- Manage team performance as appropriate and effectively coach and mentor the team to drive effectiveness in each position.
- Maintain standards for customer treatment that define courteous, professional behavior and that foster complete customer satisfaction.
- Support a training culture through the participation in company training initiatives and continuous learning.
- Supervise and promote the sale of all company products and services from all company locations, by all personnel.
- Actively generate personal leads and sales volume in support of personal gross profit expectations.
- Manage incoming leads as generated by the Business Development Center to ensure attainment of show rate and solution rate goals.
- Accurately forecast unit sales and gross profit levels.
- Collaborate with Director of eCommerce & Direct Sales to review the department’s progress and standing
- Promote employee engagement through the demonstration of leadership skills in support of our core values.
- Complete other duties as assigned.
Position Qualifications and Entrance Requirements:
- High school diploma or GED required.
- 2-3 Years’ experience in sales management.
- Excellent customer service skills and experience is required.
- Solid verbal, written, and interpersonal communication skills are required.
- Experience working independently with minimal supervision is required.
Physical Demands/Work Environment:
- Must be able to lift up to 50 pounds. Frequent lifting and/or carrying of objects weighing up to 50 pounds.
- Must be able to complete automotive shop-related physical activities (walking, standing, talking, hearing, pushing, reaching, seeing, stooping/crouching, smelling, depth perception, identifying colors) as needed.
- Ability to travel occasionally as business needs require
