Service Administrator

The Service Admin is responsible for supporting the Service Department with a variety of tasks

Essential Job Functions and Duties:  

• Cheerfully and professionally greet customer when they enter the building.
• Answer phones & direct calls professionally for Service and Rental Department.
• Cashier for Service Department.
• Submit Warranties.
• Scheduling for the Service Side.
• Invoicing Commercial Clients.
• Manage the vehicle rental department, schedule rentals, train rental clients on the use of the adaptive equipment, prepare contracts, invoice, prepare and file all related paperwork on a monthly basis.
• Manage the vehicle maintenance and schedule repairs as needed for the Rental Fleet.
• Coordinate service valet pick up, delivery, and service rental units.
• Assist with other projects as necessary.
• Adhere to all company policies and procedures, OSHA and other safety regulations, and all state mandated regulations.
• Comply with MW’s Core Values at all times (LOVE IT).
• Complete other duties as assigned.

Position Qualifications and Entrance Requirements: 

• High school diploma or GED required.
• Deal with all types of people.
• Excellent customer service skills and experience is required.
• Solid verbal, written, and interpersonal communication skills are required.
• Experience working independently with minimal supervision is required.
• Candidates must successfully complete criminal and motor vehicle background check and pre-employment drug screening.  

Physical Demands/Work Environment: 

• Able to function capably in an office environment using standard equipment (telephones, fax machines, computers, copiers, etc.)
• Must be able to complete office-related physical activities (walking, standing, talking, hearing, pushing, reaching, seeing, stooping/crouching, smelling, depth perception, identifying colors) as needed.